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$100 bonus

Join Royal Panda and we’ll double your first deposit.

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Customer service opening hours
Daily: 09:00 – 00:30 (CEST)

Use the form below to drop us a message and we’ll get back to you within one day.

Contact Royal Panda by email

From quick questions to complex queries, Royal Panda’s customer service is here to help. Let us know what’s on your mind by filling out the form below or sending an email directly to: support@royalpanda.com.

Customer service opening hours
Daily: 09:00 – 00:30 (CEST)

Remember, our Frequently Asked Questions (FAQ) may have an answer to your question.

Loyal Panda program

Everyone likes to feel appreciated. And to show how much we value you as a player we have Loyal Panda, our completely free loyalty program. The idea is simple:

You play, we pay!

It doesn’t matter if you win or lose, we’ll pay you Loyal Panda Points (LP Points) for playing real-money games. LP Points can be redeemed against amazing gifts in the Loyal Panda shop.

Loyal Panda is a multi-level loyalty program. The higher your level, the better the perks.

Visit the Loyal Panda Shop

Play your favorite games, earn Loyal Panda Points
Games category Wager Earn
Slots $10 1 Loyal Panda Point
Roulette / live roulette $25 1 Loyal Panda Point
Table games $50 1 Loyal Panda Point
Video poker $50 1 Loyal Panda Point
Live casino $50 1 Loyal Panda Point
Scratchcards $10 1 Loyal Panda Point
Softgames $10 1 Loyal Panda Point
Sport bets $10 1 Loyal Panda Point

Popular gifts from the Loyal Panda Shop

Be loyal and we'll treat you like a royal

Loyal Panda loyalty levels
Loyalty level Entry criteria Description
Bronze Default All players are crowned at Royal Panda
Silver 15,000 LP Points Next-level rewards for next-level players
Gold 45,000 LP Points Gold-standard benefits for loyal players
Diamond 120,000 LP Points Diamonds are a Loyal Panda's best friend
How to redeem my Loyal Panda Points
  1. Visit the Loyal Panda Shop: where an excellent range of gifts awaits.
  2. Choose your reward: from free spins to tablets, there’s something for everyone.
  3. Click the checkout icon: as long as you’ve got the points, we’ll take care of the rest.
  4. Receive your reward: we’ll be sure to deliver your reward as quickly as we can.